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info To get support for your cloud pay-as-you-go instance (PAYG), you need to first generate and upload your instance's supportconfig file.
To generate a supportconfig file for:
- SUSE Rancher Prime products, see the Rancher documentation and the Rancher log collector script.
- SUSE Linux Enterprise Server and SUSE Linux Enterprise Server for SAP Applications, see the SUSE Linux Enterprise documentation.
- SUSE Multi-Linux Manager, see the SUSE Multi-Linux Manager documentation.